Returns and Exchanges: Not supported for wrong size, color, or change of mind. Damaged or defective products can be returned within 14 days for a free replacement or refund. Items must be in original condition with tags and proof of purchase.

International Returns: Customer pays for return shipping. Processing may take longer.

Non-returnable Items: Custom products, perishable goods, personal care items, sale items, and gift cards.

Exchanges: Return the item and make a new purchase.

For full details, click here.

Order Processing: All orders are processed within 1-3 business days, excluding weekends and holidays.

Shipping Rates & Delivery Estimates:

• Domestic: 3-5 business days
• International: 7-14 business days

Shipment Confirmation: Email with tracking number sent upon shipping.

Customs, Duties, and Taxes: Customer is responsible for any applicable fees.

Damages: Contact carrier and us within 14 days for damaged orders.

International Shipping: Available to most countries. Contact us if your country is not listed.

For full details, click here.

yinyangeffect@gmail.com